9/14/2011 4:00:00 PM
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UPS Inc. said Wednesday it is launching a new service called â€œMy Choice,â€� which aims to give consumers greater control over home delivery.
A basic free membership service allows package recipients notification of incoming shipments and gives approximate arrival times.
Alerts can be delivered via e-mail, text messages or phone calls. For packages that require signatures, members can electronically sign for packages on computers or mobile phones.
For $5 per package, members can choose to re-route the package to another address or a UPS Store. A premium version of the service costs $40 per year and provides delivery alerts, a delivery planner and the ability to leave drivers special instructions.
Premium members also are offered a two-hour delivery window, compared with the four-hour window offered that is available free, with a $5 transaction fee added only if the package is delivered in the two-hour window, the company said.
The service will start Oct. 3, in time for the peak holiday shipping season, UPS said.
â€œOur residential customers want the flexibility to easily fit package delivery into their busy daily lives,â€� UPS Chairman and CEO Scott Davis said in a statement.
â€œUPS My Choice is an example of how UPS has leveraged technology to introduce a level of self-service and choice to consumers never before seen in our industry,â€� Davis said.
UPS is ranked No. 1 on the Transport Topics 100 listing of U.S. and Canadian for-hire carriers.
Â© 2011, Transport Topics Publishing Group. All rights reserved.
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